A potential employer will have many questions for you during an
interview; including some based on skill set, some on experience, a few based
on the company culture and some may be behavioral questions to see how you
reacted in certain situations. It is
important for you to not only answer the questions factually and honestly but
also correctly…The STAR
method is a structured way of responding to not only behavioral based questions
but all interview questions by discussing the specific situation, task, action, and result
of the situation and answer you are providing.
Situation: Describe the situation that you were in
or the task that you needed to accomplish. Set the stage by painting the
picture and telling the story of the specific event or situation you
experienced.
You should
discuss and describe a specific event or situation, not a generalized
description of what you have done in the past. Be sure to give enough detail
for the interviewer to understand. This situation can be from a previous job,
from a volunteer experience, or any relevant event.
Task: What were you trying to accomplish or what was your goal?
Action: So, what did
you do and how did you go about it? Describe the actions and steps you took
to address the situation with an appropriate amount of detail and keep the
focus on YOU.
What specific
steps did you take and what was your particular contribution? Be
careful that you don’t describe what the team or group did when talking about a
project, but what you actually did. Use the word “I,” not “we” when describing
actions.
Result: Describe how you achieved your goal and
accomplished the task at hand. What was
the outcome of the actions and steps you took to solve the problem?
You should always
end your answer with what happened. How
did the event end and what did you accomplish.
Make sure your answer contains multiple positive results.
Interviewing and answering interview question can be a very stressful
situation. And like anything else – practice make us stronger. Thisapplies to interviewing as well. To use this method successfully, be sure to follow all parts of the STAR method. Be
as specific as possible at all times, without rambling or including too much
information. Oftentimes people have to be prompted to include their results, so
try to include that without being asked.
Also, eliminate
any examples that do not paint you in a positive light. However, keep in mind
that some examples that have a negative result (such as “lost the game”) can
highlight your strengths in the face of adversity.
Here are a few tips to remember and practice before you go to your next
interview
• Recall recent situations that show
favorable behaviors or actions, especially involving course work, work
experience, leadership, teamwork, initiative, planning, and customer service.
• Prepare short descriptions of each
situation; be ready to give details if asked.
• Be sure each story has a beginning,
middle, and an end, i.e., be ready to describe the situation, including the
task at hand, your action, and the outcome or result.
• Be sure the outcome or result reflects
positively on you (even if the result itself was not favorable).
• Be honest. Don't embellish or skip any
part of the story. The interviewer will find out if your story is built on a
weak foundation.
• Be specific. Don't generalize about
several events; give a detailed accounting of one event.
• Vary your examples; don’t take them
all from just one area of your life.
Best of luck in
you next job interview.
The STAR method is a structured manner of responding to a behavioral-based interview question by discussing the specific situation, task, action, and result of the situation you are describing. Situation: Describe the situation that you were in or the task that you needed to accomplish. The visual illustration of STAR model along with examples and templates can be found in Star Interview Method .
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